Shipping
How do I get my hot dog stand?
We can ship your hot dog stand, deliver it or you can pick it up.
How long will it take you to ship my stand?
We will ship your stand within one to two days from the time that the full payment has been received and cleared.
How will you ship my hot dog stand?
We palletize and crate your hot dog stand prior to shipment.
How are shipping rates calculated?
A variety of factors, including weight, crate dimensions, destination and freight classification determine shipping rates. If you require a freight carrier quote, we will generally provide that for you within a few hours.
How do I get a shipping quote?
We need the destination’s zip code and type of hot dog stand to be ship in order to provide you with an accurate shipping quote. Lift gate and other delivery options are extra. You may call or email your quote request to us. By email, please send your quote request in plain text (no attachments please) to info@willydogcartsandconcessiontrailers.com with a subject line of Attn: Quote Request.
Can I pick up the stand at the destination’s terminal and avoid lift gate and delivery charges?
Yes, the freight carrier will notify you that the stand is at their terminal and is ready for pick up.
Will you ship C.O.D. (cash on delivery)?
We do not ship orders C.O.D (cash on delivery) half or full payment requirement prior to shipment
Where are you located?
4497 Spring Brook Rood Jackson, MI 49201
How do I track my hot dog stand?
Usually within 24 hours of the shipping date we will email you the tracking numbers to track you cart. It is very important that this email address be accurate. You can track your order using the web address of the carrier, which can be found in the email confirmation. Please note that some carriers do no offer online tracking, in which case we will provide you with the carrier’s phone number for tracking purposes.
Why haven’t I received a tracking number or shipping confirmation for my order?
We strive to provide accurate tracking information in a timely manner. However, in some cases factors beyond our control may impede this process. To ensure you receive your tracking number, we recommend the following:
Be certain to provide a valid email address when placing your order.
Adding our email address ( info@willydogcartsandconcessiontrailers.com) to your address book will prevent the tracking email that is sent from being blocked as “spam” by your email filters or ISP (Internet Service Provider).
When can I expect my hot dog stand to arrive?
You can expect your hot dog stand to arrive within 5 to 7 business days. However, factors beyond our control may effect your hot dog stand arrival date.
How much does shipping outside the United States cost?
If you need to get an international quote, you may contact us for further assistance. Weight, crate dimensions, quantity of boxes, destination fees, tariffs and desired transit time determine international shipping rates.
How do I get a delivery quote?
In order to provide you with a delivery quote we will need the destination zip code. Please contact us with that information.
When can I expect my hot dog stand to be delivered?
We will schedule the hot dog stand delivery for a time of your convenience.
Do you deliver C.O.D. (cash on delivery)?
We do not deliver C.O.D unless a down payment is confirmed
Can I pick up my hot dog stand?
Yes. If you wish to pick up your hot dog stand, please contact us and make arrangements to do so. A 1 7/8″ or 2″ tow ball required for towing.